MINI TELESERVICES

MINI Teleservices

ALWAYS ON THE SAME WAVELENGTH. MINI TELESERVICES.

How often your MINI needs servicing depends on its condition and the way you drive. MINI Teleservices makes your life easier. Sensors continuously monitor the state of important components, such as brake pads, and they'll tell you in good time when replacements are needed. Vehicle data is sent to your preferred MINI Service Partner who'll contact you directly for an appointment. With this peace of mind, you can focus on what lies ahead of you and enjoy a trouble-free journey. Whether your vehicle is new or second-hand, you can activate MINI Teleservices in the MINI Connected Smartphone app. All you have to do is: 1) set up a customer account, 2) assign your vehicle to your customer account, and 3) select your preferred MINI Service Partner via your vehicle’s iDrive Display. You can change your Service Partner at any time, too.

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Automatic MINI Teleservice Call

AUTOMATIC TELESERVICE CALL.

Special sensors in your MINI continuously check your vehicle's fluid levels and monitor the wear and tear. If your MINI needs maintenance – and only if – the relevant vehicle data will be sent to your MINI Service Partner. This data will be analysed by your Service Partner who will contact you soon after to arrange an appointment. Your MINI Service Partner will contact you shortly afterwards.

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MINI Teleservice Breakdown Call

TELESERVICE BREAKDOWN CALL.

If your MINI takes an unexpected break, you can take one too – and call MINI Roadside Assistance right from your car. Just go into the 'MINI Connected' menu and select 'MINI Assistance'. Then select the “MINI Breakdown Call” option and appropriate action will be taken.

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MINI Teleservice Battery Guard

TELESERVICE BATTERY GUARD.

MINI TELESERVICE BATTERY GUARD continuously monitors your MINI's battery charge level. If it drops below a specific value, you will receive a text or email notification – depending on what contact details you have saved in your MINI Connected Customer Account.

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MINI Service Partner Selection

SERVICE PARTNER SELECTION.

The MINI Service Partner who receives the Teleservice Calls from your car can be found at any time in the Service Partner menu or in your MINI Connected customer account. Your Service Partner will then contact you for a service appointment, e.g. when it’s time for maintenance. We recommend that you check right now if your preferred MINI Service Partner is entered correctly. You can change your saved MINI Service Partner yourself at any time.

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ALWAYS ONE STEP AHEAD

MINI Condition Based Service

CONDITION BASED SERVICE.

BUILT-IN ORACLE.

Thinking about maintenance was yesterday. Your MINI automatically knows when it's time for a service thanks to its intelligent, integrated on-board maintenance system – the Condition Based Service (CBS). The CBS continuously monitors the health of your MINI, and only tells you that a service or an oil change is due, for example, when it is really needed. That means you don't have to remember to perform regular maintenance checks yourself. It will also let you know when a standard inspection is coming up. This is good for you – and great for your MINI.

#HereWeGo - Thanks to @lorenzholder and @thompsonfilm for the pictures.