- GENERAL QUESTIONS
Is the MINI sold worldwide?
Where was the MINI developed?
Where is the MINI produced?
Is it possible to have a guided tour of the MINI manufacturing facilities?
Where can I buy MINI shirts, caps and suchlike?
- The MINI brand
What is the philosophy behind the development of the MINI?
Where can I learn more about the history of the MINI?
The MINI is a successor to the classic Mini, which first appeared in 1959. It lives on until 2000. A good innings for any car. Here are some more MINI milestones:
2001 – The new generation MINI is doubly impressive, arriving in the MINI Cooper and MINI One.
2002 – The MINI Cooper S roars to life.
2004 – The MINI Cabrio opens up to the sun.
2006 – The 2nd generation MINI Cooper and MINI Cooper S were launched, with more powerful engines than their predecessors, a revamped design and a wealth of new features.
2007 – The MINI Clubman stretches out to add versatility to MINI agility.
2008 – Two more ‘serial thrillers’ took to the streets: the MINI John Cooper Works and the MINI John Cooper Works Clubman. These models were the first MINI fitted with John Cooper Works performance parts to roll off the series production line at the Plant Oxford manufacturing facilities.
2009 – The 2nd generation MINI Cabrio models open for business.
2010 – A brand-new type of MINI was unveiled: the MINI Countryman. The first MINI with ALL4 four-wheel drive, four doors and four seats – and it’s four metres long, too.
2011 – The Cooper S gets the diesel treatment to add the Cooper SD variant, and the MINI Coupé arrives to show a sporty side.
2012 – The MINI Roadster offers a rush for two, while the MINI Paceman rebels with its combination of four-wheel drive and sleek design.
2014 – The 3rd generation is here with the new MINI 3 Door and MINI 5 Door models, and the refreshed MINI Paceman and MINI Countryman never looked better.
What events are there for MINI?
How can I get in touch with MINI?
How does the MINI website ensure the privacy of any personal data that I submit?
How is MINI helping to reduce CO2 emissions?
At MINI, the reduction of CO2 emissions and fuel consumption is a top-priority issue. A number of features have been introduced to reduce fuel consumption, including:
- Brake Energy Regeneration.
- Auto Start/Stop function (switches off the engine in almost every situation where the MINI or MINI Clubman is stationary).
- On-demand technologies, including a volume-regulated oil pump, a switchable water pump and eletromechanical power-assisted steering (EPAS) instead of hydraulic steering.
- Twin Power Turbo engines which are more fuel efficient than compressor-based technology.
- Friction-optimised lightweight engines.
- New 3- and 4- cylinder Twin Power Turbo engines with turbo charging, direct injection, fully variable valve control, variable camshaft control.
- Improved aerodynamics.
- What’s the best way to find a MINI dealer?
- Where can I find prices for the different MINI models?
- I want to buy a MINI. What sort of financing deals are available?
What maintenance and servicing offers are available for the MINI?
MINI Service is aided by the latest computer-based analysis and diagnosis techniques. One of the important components is the so-called “key reader”, which stores all the significant vehicle data, such as Vehicle Identification Number and mileage.
An additional service reminder is available directly in your MINI cockpit in the form of the service interval display or Condition Based Service (CBS), which will remind you when the next service appointment is due.
MINI maintenance offers the efficiency and reliability in keeping with BMW Group standards.
Thanks to MINI Service – the exclusive range of services for your MINI – you no longer need to worry about servicing and maintenance costs. Within the contractual period or distance specified, you can make use of all available services – as often as you like, irrespective of the number of repairs that are necessary.
The most important benefits include:
- Reliable services for a one-off payment
- Top-quality work carried out by MINI Service experts
- The guaranteed use of Original MINI Parts and state-of-the-art diagnosis
- Maximum safety for your MINI
- Excellent chances of getting a high resale value for your MINI
During the contractual term, MINI Service can be transferred to any new owner, which helps to boost the resale value of your MINI.
Does MINI offer a mobility/breakdown service?
Will MINI dealers arrange servicing appointments?
- Where can I order a brochure?
How do I arrange a test drive in a MINI?
- MINI Connectivity
Which Bluetooth® mobile devices can I use with my MINI mobile phone preparation?
- Can I use a non-listed Bluetooth®-capable mobile device in my vehicle?
Why is my mobile device not included in the list of mobile devices tested by MINI?
- Can I use a mobile phone listed in Compatibility Check with a different software status without experiencing any problems?
Why are there differences between the various mobile devices in terms of handling and scope of functions?
Telephone manufacturers implement the Bluetooth® standard in different ways.
As implementation of the Bluetooth® standard differs distinctly between various mobile phones and may also change during the product life cycle of a model, limitations of function in the vehicle may occur for which MINI is not responsible. In addition to the software status of a mobile phone, the following factors may also influence compatibility:
- Hardware version of the mobile phone
- Mobile phone configuration (e.g. size of telephone book, power-saving mode)
- Operating status of the mobile phone (e.g. battery charge, length of operation, degree of usage)
- Network and SIM card
For this reason, sporadic impairment of functions cannot be ruled out, even in the case of mobile devices which otherwise function reliably.
What happens when there is more than one registered mobile device with activated Bluetooth® function in the MINI?
Who can I contact if have any problems with the Bluetooth® interface on my mobile device?
- Is it possible to use phones with the Android platform?
- Questions and notes on the conditions
How do I register my mobile device with my MINI mobile phone preparation ("pairing")?
For security reasons, mobile phone and Bluetooth® mobile phone preparation have to undergo a one-off registration "pairing" procedure. You will find notes on the registration procedure in the operating manual of your vehicle as well as in the operating manual for your mobile phone.
If a mobile phone has already been registered in the vehicle, the connection will be made automatically when you start your journey. To establish the connection, however, you must make sure that the Bluetooth® service is activated both on the telephone and in the vehicle.
During the registration procedure, you will be asked to enter a pass key. You can choose any key you wish, but for security reasons it should consist of at least four numbers and not commonplace (e.g. "0000" or "1234").
Can several mobile devices be connected by Bluetooth® at the same time?
Is it possible to remove the ignition key during a telephone conversation?
- I have made changes in the contacts, calendar entries, to-do notes or notes on my mobile device. When will these changes be shown in the vehicle?
- How can I change the sort sequence of my telephone book entries (e.g. to sort in order of surname)?
Why can't I use the conference call function in my vehicle?
Why is the name or number of a person not displayed during a call?
Why is the person I am calling not shown my number when I make an outgoing call?
- Why aren't the appointments, to-do notes and notes displayed in the office menu of my MINI?
- Do the call lists in the vehicle and in the mobile device match?
- Why can’t I see all the text messages on the mobile device in the vehicle?
- How can I use Bluetooth® audio reproduction in the vehicle?
How can Bluetooth® audio reproduction be resumed after a phone call or traffic message?
Can I use the audio reproduction function of my mobile device via Bluetooth® if the mobile device is connected with the vehicle via the USB snap-in adapter or a USB cable?
- Why is the photo stored for some of my contacts in the telephone book not shown on the Control Display?
- Problems and solutions
- Why can’t I register my mobile device despite having entered the pass key?
What could be the reason that my mobile device is unable to automatically reconnect or that a previously reliably supported function is no longer available in the usual manner?
Make sure that the Bluetooth® service is activated in the mobile device and in the vehicle.
If no automatic connection is established, check the display on your mobile device.
Some mobile devices require a confirmation for the current and subsequent connections. You will find further advice in the operating manual for your mobile phone.
If the mobile device fails to connect automatically even after several attempts, it may be possible to solve this by switching the mobile phone off and on completely, by briefly removing the battery or resetting the mobile phone to the factory settings.
However, before resetting the mobile phone, you’re strongly advised to back up your data.
Please consult the operating manual for your mobile device in this connection. Also check whether the registration information is still present in both the vehicle and in the mobile device. If this is not the case, delete the remaining registration entries and carry out the registration procedure again.
If no permanent or stable connection is established (e.g. repeated interruptions of the Bluetooth® connection), in the majority of cases this is due to a hardware error in the mobile device or in the data stored on the mobile device (e.g. telephone book entries, text messages, call lists, etc.) In such cases, it is recommended that you reset the mobile device to the factory settings after carrying out a data backup if necessary.
- Why isn’t the signal strength displayed correctly?
Why isn’t the telephone book on my Blackberry® displayed in the vehicle?
In many cases, BlackBerry® mobile device is operated in Enterprise mode. In such cases the company IT administration defines the security settings and policy.
In most cases, the problem can be resolved by adapting one of these security settings. Please check whether the following option is set to No:
Options > Security Options > General Settings > Insert Address Book > No
If you are not able to change this option or it does not produce the desired effect, please consult your IT administrator.
- MINI Connected
What is required for the use of MINI Connected?
- Which smartphones are supported by MINI Connected?
Who should I contact if I have any problems with the USB port on my smartphone?
- Using Connected
What do I have to do before I can use MINI Connected in my vehicle? What do I have to do in order to use MINI Connected in my MINI?
Why am I asked to agree to the use of my location information (pop-up)?
How do I reset my MINI Connected password?
Where can I obtain an update for my MINI Connected app?
How can I update my vehicle software?
When I use online applications, especially web radio, why are incoming calls forwarded directly to voicemail?
I can't find any of the MINI Connected functions in my MINI.
Even after connecting my smartphone and launching the MINI Connected app, I can't find any of the MINI Connected functions.
None of the online applications of MINI Connected work.
1. Please check that the Flight Mode option on your smartphone is disabled.
2. In a foreign country: Data roaming is usually disabled. Please bear in mind that enabling data roaming may incur substantial additional costs.
From time to time, MINI Connected online applications are limited during the journey or are not available at all.
What can I do if MINI Connected audio isn’t working?
My calendar entries are not available in the vehicle.
How can I jump to the current date?
- WHAT ARE THE MINI MODELS?
WHAT ARE THE MINI MODELS?
MINI 3 DOOR.
Go-kart grip, iconic design, and packed to the tailgate with tomorrow’s technology. The new MINI is reinvented to blow your mind all over again. The new MINI Twin Power Turbo engines make the MINI faster and lighter on fuel. With the all-new MINI Driving Modes you can change the car’s driving characteristics, interior lighting and engine sound to match your mood. Faster, safer and more connected than a switchboard, the new MINI is completely different from any other car out there.
To find out more about the MINI 3 Door models and their design details do click on the link below:
MINI 5 DOOR.
Fit more of your life in your MINI. Get the go-kart drive, iconic design and high-tech tools, now with more space and 5 doors for better access. The MINI 5 Door is nothing short of a roadworthy go-kart. Short overhangs, a low centre of gravity combined with a wide track and rigid chassis make it the most exciting 5 Door car out there on the street today. The multi-link rear axle suspension and shock absorbers that are decoupled from the body give you the comfort of a saloon car without giving up any of the classic MINI excitement. It’s what we’ve all been waiting for.
To find out more about the MINI 5 Door models and their design details do click on the link below:
Bigger, wider, roomier and with 4 doors and 2 Split doors at the rear, the new MINI Clubman is more versatile than ever. The Split doors of the MINI Clubman are a trademark of the range and are carried through to the latest version where they have evolved to suit the new design. Giving the car a broad, athletic look. They are also extremely practical, opening widely to allow easy loading. With Smart Opener feature that allows hands-free access by remote button or waving a foot under a sensor beneath the tailgate.
To find out more about the MINI Countryman models and their design details do click on the link below:
Larger than life yet unmistakably MINI, the MINI Countryman defies convention. It’s built to conquer town and country, with room inside for an army of adventurers. Thanks to the four doors, the five separately adjustable seats and a length of just over four metres, it displays comfort and versatility in a new dimension. With up to 1,170 litres of boot space, this individualist can take a relaxed approach to a wide variety of situations. Moving or folding down the rear seats is child's play and makes space for any luggage or extra souvenirs you may pick up en route.
To find out more about the MINI Countryman models and their design details do click on the link below:
MINI JOHN COOPER WORKS.
If you want to take your favourite MINI up to 11 then make sure it’s been John Cooper Worked. Every John Cooper Works model is muscled and powered up to offer outstanding levels of performance and unparalleled thrills. The John Cooper Works story began in the 1960s, with one of the most spectacular victories in the history of motorsport. John Cooper gave his name to the Mini Cooper, which was launched in 1961, and was instrumental in the rallying successes in the following years, most notably the three victories of the Mini Cooper S at the Monte Carlo Rally of 1964, 1965 and 1967. The original pocket rocket has been completely reworked, retooled and reborn to set pulses racing and re-ignite imaginations. The new MINI John Cooper Works comes with two litres and four cylinders that produces enough firepower to pin you to the seatback during racing starts and around challenging corners. This is the fastest, most powerful MINI ever. Iconic design and packed to the tailgate with tomorrow’s technology. The new MINI is reinvented to blow your mind all over again. The new MINI Twin Power Turbo engines make the MINI faster and lighter on fuel. With the all-new MINI Driving Modes you can change the car’s driving characteristics, interior lighting and engine sound to match your mood. Faster, safer and more connected than a switchboard, the new MINI is completely different from any other car out there.
To find out more about the MINI John Cooper Works models, their design details, accessories and tuning options have a look at the showroom area or go to the configurator:
BMW/MINI Financial Services Relief Programme FAQ.
- BMW/MINI Financial Services Relief Programme FAQ.
Is BMW Credit (Malaysia) Sdn. Bhd providing the automatic 6-month payment deferment plan as announced by Bank Negara (BNM)?
Who is eligible for the special relief programme?
Where can I get more information about the special relief programme and the application process?
How long does the process take until I receive a confirmation of my relief application?
Whom can I follow-up on the progress of my application?
Can I change or opt out from the offered solution once my application has been approved?
I have Direct Debit Setup for my account. What should I do if my payment relief has been approved?
Should I continue to make payment if I have applied for your payment relief programme?
If my application is approved, will there be any late charges imposed during the payment relief period?
Will my CCRIS be impacted?