MINI SERVICE.

Relax. We care.

Find your MINI Partner

BECAUSE WE KNOW YOUR MINI INSIDE OUT.

Your MINI, our priority. Bring yours in for a MINI Service and you’ll become part of the family – we’ll care for your MINI just as much as you do.

WHY MINI SERVICE IS A GOOD IDEA.

  • Proactive
  • Best Quality
  • Large Service Network
  • MINI Original Parts
  • Large service offer for every MINI model

MINI PROACTIVE CARE.

With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for any maintenance work at an early stage. This enables us to proactively provide you with the best solution for any situation — with professional support from our experts every step of the way. We take care of everything for you – at no additional charge. So you can enjoy total peace of mind - on and off the road.


  • Keeps potential breakdowns at bay - before they even occur.
  • Service offerings that are designed to match you and your MINI.
  • Fast fixed over the air.
  • Expert support from MINI‑certified technicians – with MINI Original Parts.
  • All included within your active MINI Connected contract.

GET CONNECTED TO YOUR MINI.

HOW MINI PROACTIVE CARE WORKS.

  • Sensors automatically transmit vehicle data to your MINI.
  • Malfunctions are detected early and sorted by urgency. 
  • We will contact you if any action is needed — via the MINI App, email, SMS, or a message sent directly to your MINI. In urgent matters, we’ll call you.
  • You’ll receive the help you need — either on site, via remote services, or with an appointment at your preferred MINI Service Partner.

ALL YOU NEED.

To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
  • Simply download the MINI App¹ and enable notifications.
  • Activate your MINI Connected account.
  • Enter your vehicle details and preferred MINI Service Partner.
  • Enter your email address and telephone number.
  • Set the appropriate notifications and permissions.
  • Alternatively, you can follow the same steps in the MINI Portal.
Get the MINI App

¹ The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country. 

MINI SERVICE INCLUSIVE.

Joining the MINI family means your car is always looked after. With MINI Service Inclusive, say goodbye to surprise service costs and hello to worry-free driving. Just one payment covers all maintenance work within the package at any participating MINI Service Partner worldwide. Want even more? MINI Service Inclusive Plus covers both maintenance work and wear and tear parts for your new MINI.
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YOUR BENEFITS AT A GLANCE.

  • Full protection against price increases for the duration of the contract
  • Value retention thanks to the use of MINI Original Parts
  • Available worldwide at all participating MINI Service Partners

MINI SERVICE INCLUSIVE.

Find the right Service Inclusive package for you and your MINI.
Services included are:

  • Engine oil service
  • Service Top-Ups (Engine Oil)
  • Service vehicle check in accordance with MINI guidelines
  • Service air filter
  • Service fuel filter (Diesel)
  • Service micro filter
  • Service spark plugs (gasoline)
  • Service brake fluids

MINI SERVICE INCLUSIVE PLUS.


Additional cover for your MINI Service Inclusive package.
Services included are:

  • Service engine oil
  • Service refill quantity of engine oil
  • Service vehicle check according to MINI specifications
  • Service air filter
  • Service fuel filter (for diesel engines)
  • Service microfilter
  • Service spark plugs (for petrol engines)
  • Service brake fluid
  • Front and rear brake service (in case of wear, independent of CBS)
  • Service clutch (in case of wear, independent of CBS)
  • Service windshield wiper blades (max. every 12 months following last replacement, independent of CBS)

MINI SERVICE INCLUSIVE FOR ELECTRIC VEHICLES.

Thanks to Service Inclusive, you are always well on the road with your electric MINI too.
Services Included are:

  • Service vehicle check in accordance with MINI guidelines
  • Service micro filter
  • Service brake fluids

Additional scope with Service Inclusive Plus:

  • Front and rear brake service (brake discs and pads, max. once (for 4-6 year packages) or twice (for packages valid for more than 6 years) per contract period, independent of CBS)
  • Service windshield wiper blades (once per contract year, upon request, independent of CBS)

MINI REPAIR INCLUSIVE.

Go-kart vibes all day, every day. With MINI Repair Inclusive, unexpected repairs are hassle-free. Keep your MINI in tip-top shape post-warranty, and sign up for coverage.

YOUR EXCLUSIVE BENEFITS.

MINI Repair Inclusive provides comprehensive protection for your MINI, exactly where it matters most.
  • Protection against unexpected repair costs
  • Only MINI Original Parts used for any repairs, to retain the integrity and long-term resale value of your MINI
  • May be transferred to another owner, in the event of resale

WHAT IS COVERED - AT A GLANCE.

With MINI Repair Inclusive, your new MINI is covered for repairs beyond the legal warranty up to your chosen terms. This means you can get covered repairs done at any MINI Service Partner worldwide — fast, easy, and free of charge. Already have a MINI Service Inclusive package? Great news — MINI Repair Inclusive works hand in hand with all other MINI Service Inclusive contracts.
Learn more

MINI ROADSIDE ASSISTANCE.
AT YOUR SIDE. WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown then our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.

CONTACT US VIA THE MINI APP.

With a single tap in the MINI App, you are instantly connected to Roadside Assistance. By using the app, we can provide you with the best possible support, as it sends us information about your vehicle’s current status. If on-site assistance is required, you can track the technician’s location and estimated arrival time directly in the app (availability depends on the country).

MINI ROADSIDE ASSISTANCE.

If your vehicle ever requires assistance, the roadside service is ready to help. The call center agent automatically receives all relevant information regarding your breakdown or accident situation. Through the central information display, you can access the breakdown or accident support directly with just one click—quickly and without any detours.

MINI ROADSIDE ASSISTANCE ALSO VIA THE PHONE.

If you are not yet connected to your MINI App or car profile, the MINI Roadside Assistance is still available for you. You can easily reach it with your phone. When the driver’s door is open, you will find the phone number on the A-pillar.

MINI INTELLIGENT EMERGENCY CALL.

In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered not only by pressing the SOS button but also automatically, for example, if the airbags deploy. Simply press the SOS button if you need immediate assistance, and we’ll take care of the rest.

MINI VALUE SERVICE.

Your MINI is family, and we treat it that way. MINI Value Service covers oil changes, brakes, filters, selected repairs and many more for cars 5 years and older—all with service time and MINI Original Parts included.

WHAT YOU’LL GET AT A GLANCE.

  • Save up to 30% for Labour and up to 20% on parts if your MINI is 5 years or older
  • MINI experts at your service
  • Boost your MINI’s value
  • Only MINI Original Parts used
Find a Dealer

WHAT'S INCLUDED IN MINI VALUE SERVICE.

MAINTENANCE.

Keep your MINI happy and ready for every adventure! With MINI Value Service for your older MINI, you get great, age-based prices on essentials like oil changes, inspections, and brake fluid replacement – all done the MINI way, using Original Parts and up to our high standards. Because your MINI deserves the best, no matter its age.

WEAR & TEAR.

Parts like brakes and wiper blades naturally wear out over time. That’s why MINI Value Service for older MINIs offers great value and clear, transparent prices on wear items — keeping you safe on the road and in full control of your costs. Simple, smart, MINI.

REPAIR.

If a repair is needed, our MINI experts fix exactly what’s required—nothing more, nothing less. MINI Value Service offers fair, age-based prices for older MINIs, covering repairs like struts, shock absorbers, wheel bearings, wishbones, and more—always with genuine MINI Original Parts. Keeping your MINI in top shape, the smart way.

CAN YOUR MINI GET THE VALUE SERVICE TREATMENT?

Any 5+ year-old MINI may be eligible for our Value Service.
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MINI VALUE SERVICE INCLUSIVE.

MINI Value Service Inclusive: More years, more joy. Keep your MINI feeling young beyond 5 years on the road. MINI Value Service Inclusive offers smart service packages tailored to your driving and budget. Enjoy consistent quality at a better price for all covered services.
MINI Value Service Inclusive cherishes your well-traveled companion with packages tailor-made for adventure-loving MINIs. Perfect for older vehicles, the Value Service Inclusive package keep everything running smoothly. We blend the best of two worlds: lure you with great prices and charm you with hassle-free contracts.
Book an appointment

MINI ORIGINAL PARTS.

Using MINI Original Parts ensures that your MINI remains exactly as it was built: Authentic, reliable and original
  • They are made by MINI for your MINI
  • You know they’ll fit perfectly
  • Available quickly thanks to reliable distribution
  • Easy to replace
  • MINI Original Parts are backed with warranty and support

MINOR DAMAGE? WE'VE GOT A BAND AID FOR THAT.

Bumps? Bruises? No Problem. Our MINI Certified Bodyshop team will repair your MINI in no time, using the latest tools and diagnostic equipment to turn any dent into a thing of the past.

MINI REPAIR AND CARE BENEFITS

  • MINI Original Parts 
  • Certified Technicians 
  • Cosmetic Repair 

MINI ACCIDENT REPAIR.

Scrapes, scuffs and scratches – we can fix it all. Our MINI Certified Technicians are highly trained technicians. From tiny dents to bigger bruises, they'll utilise their expertise and even handle the insurance hassle – leaving you with a shiny, happy MINI.

MINI WINDSCREEN REPAIR AND REPLACEMENT.

This service includes the inspection of cracks, stone chips and other damage that can impair visibility and safety. If required, the windscreen can be replaced with an original MINI windscreen. Our technicians will also check the windscreen wipers and replace them if necessary, so you can always enjoy the best possible visibility.

MINI CERTIFIED BODY SHOPS.

Our MINI Certified Technicians are trained by the best and live and breathe MINI. So relax—your ride is in hands that love it almost as much as you do. Plus, we only use MINI Original Parts to keep your MINI performing at its very best.

MINI COSMETIC REPAIR.

Whether it’s a tiny scratch in the paint or a little tear in the upholstery, our specialists use innovative repair technologies to fix those small blemishes—leaving no trace behind. Because every MINI deserves to look as sharp as it drives.

THE MINI APP.

Enhance your vehicle ownership experience with the MINI App. Access a range of features and services anytime, anywhere, right from your smartphone. Improve your driving experience and make the most of your MINI's capabilities with the MINI App. Discover the future of connectivity and convenience today.
Discover more

FAQs.

For your MINI, service is not routinely performed at fixed intervals. Instead, it is based on actual vehicle use (number of cold starts, driving habits, type of driving: urban traffic, motorway, etc.). With "Condition Based Services" (CBS), the condition of your MINI is monitored by sensors and special algorithms. For a new vehicle, a theoretical date will be set for the first service, which will be adjusted as your vehicle is used. You will only be notified in the event of a required service.
With MINI Service Inclusive, you pay a fixed amount once and are entitled to all the services of the package within the selected duration or usage. All regular maintenance work at a MINI Service Partner of your choice is covered worldwide. You benefit from a considerable price advantage compared to individual services and the professional service of a MINI Service Partner guarantees your warranty entitlements and serves to retain the value for resale. Book MINI Service Inclusive when buying a new vehicle. You can also book MINI Service Inclusive Plus up to three months after the first registration.
MINI Service Inclusive packages are offered for new vehicles. You can book MINI Service Inclusive packages for different durations and usage and select them according to your personal requirements. Further information on MINI Service Inclusive packages for new vehicles and their prices can be found at MINI Dealership.

MINI Service Inclusive covers the following services: Engine oil service incl. top-up quantities, vehicle check service according to MINI specifications, air filter service, fuel filter service (for diesel engines), microfilter service, spark plugs service (for petrol engines) and brake fluid service.
Please note: The services can only be used if the service requirements are displayed in your MINI (status yellow or red).

MINI Service Inclusive covers the following services for vehicles with electric drive: Vehicle check service according to MINI specifications, microfilter service and brake fluid service.

In addition to MINI Service Inclusive, MINI Service Inclusive Plus also covers the most important wear and tear repairs: Replacement of front and rear brake pads (in case of wear), replacement of front and rear brake discs (in case of wear), clutch replacement (in case of wear) and replacement of wiper blades (if necessary, maximum once per contract year). MINI Service Inclusive Plus packages must be booked within three months of the first registration.
The MINI Accident and Roadside Assistance services include a towing service for your vehicle, a courtesy vehicle, the continuation of your journey by taxi, accommodation in a hotel, assistance in the event of a flat tyre, vehicle storage and a charging service for electric vehicles. MINI also supports you in recording accident data, notifies your nearest MINI Retailer and advises you on alternative travel options. With each service of your MINI at a MINI Service Partner, you will automatically be entitled to the MINI Roadside Assistance services for a maximum of 24 months.

Call MINI Accident and Roadside Assistance 24/7 via the MINI App, from your vehicle in the "Assistance" menu or directly at: 1800 88 8808 (or International Number +603-7965 3822)
Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle automatically recognises a service requirement or a problem and reports this to you via your preferred communication channel and to your MINI Service Partner. Depending on your needs, you will receive notifications with instructions for self-help as a push notification in the MINI App, a message in your vehicle or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. You can arrange service appointments with your MINI Service Partner using Online Appointment Scheduling in the MINI App. The execution of services meets the highest MINI quality standards. The scope of the work carried out, its costs and the expected delivery date are transparent to you at all times. Please note: Depending on the country of delivery, the scope of maintenance work offered by "Proactive Care" may vary.
MINI Repair Inclusive provides comprehensive protection for your MINI, exactly where it matters most. With MINI Repair Inclusive, your new MINI is covered for repairs beyond the legal warranty up to your chosen term or mileage. This means you can get covered repairs done at any MINI Service Partner worldwide — fast, easy, and free of charge.

  • Protection against unexpected repair costs
  • Only MINI Original Parts used for any repairs, to retain the integrity and long-term resale value of your MINI
  • May be transferred to another owner, in the event of resale

Already have a MINI Service Inclusive package? Great news — MINI Repair Inclusive works hand in hand with all other MINI Service Inclusive contracts.
MINI Service Inclusive is available for all MINI models. Further information on MINI Service Inclusive packages for new vehicles and their prices can be found at MINI Dealership.
Yes. Your MINI Service Partner automatically receives information about your vehicle and its service requirements if you have logged in to the BMW web page with your MINI ID and have arranged a service appointment for a vehicle linked to your MINI ID. If you have not logged in to the MINI web page with your MINI ID, only the data you have entered in the form will be transmitted to the MINI Service Partner.
Yes. In the event of a recall campaign, you will receive a notification on the central information display of your MINI, in the MINI App or by post, e-mail or telephone. In addition to information on the facts and the next steps, you will receive the contact details of MINI customer support for any queries. Until the action is complete, it remains stored in the vehicle status menu of the MINI App and in your vehicle. More information on current recall campaigns can be found in the MINI App and on the Internet at: xxxxxx

Take Your Next Steps.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.

GEAR UP WITH ACCESSORIES.

Explore our Genuine MINI Accessories designed to fit your MINI perfectly and keep it looking and performing at its very best. From sleek upgrades to practical items that make life easier, you can maximise your MINI driving experience and express your personal style.

MINI DIGITAL EXPERIENCE.

Dive into a realm of advanced technology and connectivity that amplifies your driving experience. From intelligent infotainment to immersive driving modes, explore how MINI is redefining the road ahead.